How the Right of Withdrawal affects trades in Norway
As more quotes are sent and accepted digitally, a growing number of tradespeople in Norway are exposed to a risk many are not fully aware of.
If a customer accepts your quote via email, phone, or digital tools, the Right of Withdrawal Act may apply. This is particularly relevant for trades in Norway, where the rules also apply to services in several situations.
This is not just a technical detail. It can directly affect whether you have the right to payment for work that has already been completed.
Want to see how this works in practice?
👉 Watch how Kobbr handles this in your quoting flow
The right of withdrawal typically applies when agreements are made remotely or outside fixed business premises. This includes situations that are increasingly common today, such as digital quote acceptance or agreements made after a site visit.
When this applies, the customer has the right to cancel the agreement within 14 days.
If the required information about this right is not properly provided, the withdrawal period can be extended significantly, in some cases up to one year and 14 days.
For tradespeople, this creates a real risk. Without proper handling, you may not have the legal right to payment, even if the work has already been carried out.
The way trades operate has changed. Quotes are no longer primarily signed in person. They are sent and accepted digitally, often within minutes.
At the same time, awareness among customers is increasing. More people understand their rights and expect them to be respected.
This combination makes it more important than ever for trades in Norway to ensure that their quoting and acceptance process is set up correctly.
However, many are still relying on manual processes that do not account for these requirements.
At Kobbr, we see this as a structural gap in how quoting is handled today.
Instead of treating compliance as a separate step, Kobbr builds it directly into the quoting flow.
When a quote is sent and accepted through Kobbr, the relevant requirements related to the Right of Withdrawal are handled as part of the process.
This includes:
The result is a process that helps ensure everything is handled correctly, without adding complexity to the day to day work of tradespeople.
Not sure if this applies to your business?
👉 Get in touch and we can walk you through it
For trades, the goal is not to become experts in regulation. It is to get the job done and get paid for the work.
By building these requirements into the workflow, Kobbr helps reduce risk and gives trades more confidence in how they send and manage their quotes.
If you want to make sure your quotes are set up correctly and avoid unnecessary risk, we’re happy to help.
👉 Book a meeting with us
👉 Watch how it works in Kobbr
👉 Contact us
"As quoting becomes digital, compliance is no longer optional. It needs to be part of the workflow."
Kobbr
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